Frequently Asked Questions

Here are the questions and answers for the curious or confused we hear very often about WhatsApp Aero.

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General

  • Is WhatsApp Aero safe?

    Yes. WhatsApp Aero is safe like all Aero apps. We are always transparent as proof of our security. The codes of all Aero apps are public, unencrypted and not obfuscated. This means; whether you can analyze the code of Aero apps or you can ask someone you know to analyze the code of Aero apps.

    We even shared detailed articles and programs for you about how to analyze/how to examine the codes of Aero apps, or how to compare the codes of Original WhatsApp / Original Instagram / Original Twitter apps and WhatsApp Aero / Instagram Aero / Twitter Aero apps.

    You can access the articles and programs by clicking here.
  • I can't see anyone's online/last seen info.

    Disable "Freeze Last Seen" feature in Aero Privileges ≫ Privacy.
  • How can I hide that I am online?

    Enable "Freeze Last Seen" feature in Aero Privileges ≫ Privacy.

    Remember; when you enable this feature, you will not be able to see other WhatsApp users information such as "online", "last seen", "typing...", "recording...".
  • I am having "Checking for new messages" issue and my messages are late/not going.

    When you encounter a connection checking error and your messages are delivered late or you receive messages late, it's usually an issue with your use of privacy features.

    On the Aero side, the only factor affecting message speed is your use of Aero's privacy features. Apart from the privacy features of Aero, there is no Aero factor that affects the speed.

    ☀️ Solution proposals:
    1-) Disable the features listed below:

    🔸 Aero Privileges ≫ Privacy ≫ Custom Privacy (Delete all contacts in Custom Privacy page).

    🔸 Aero Privileges ≫ Privacy ≫ Show Blue Ticks after reply.

    🔸 Aero Privileges ≫ Privacy ≫ Contacts (Disable all options in Contacts).

    🔸 Aero Privileges ≫ Privacy ≫ Groups (Disable all options in Groups).

    🔸 Aero Privileges ≫ Privacy ≫ Broadcasts (Disable all options in Broadcasts).

    After disabling all, go to the main screen and restart Aero a few times using the "Restart WhatsApp" option from the options. If your message speed problem is caused by Aero, turning off privacy features of Aero and restarting Aero will fix the problem.
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    2-) Disable airplane mode feature of Aero. Click here to learn how to disable airplane mode.
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    3-) Check your internet connection and WhatsApp server status. The problem may be due to your internet connection or WhatsApp being temporarily unavailable.
  • How to add sticker to WhatsApp Aero?

    We have prepared a detailed guide to how to add stickers to WhatsApp Aero very easily, you can access the guide by clicking here.

    The relevant guide is based on our StickerGO app, but the solution method described in the guide is valid for all sticker apps.


  • Themes

  • I can't find new themes, where can I download Aero themes?

    Dozens of themes are shared every day for WhatsApp Aero. These themes are shared from official theme channel of Aero.

    You can join the official Aero theme channel by clicking here, and other Aero groups and channels by clicking here.
  • Can I make a theme myself and share?

    Certainly yes. You can make edits on the theme you are currently using, or you can go to Aero Privileges ≫ Aero Themes and reset all your theme preferences with the "Reset Preferences" option and start creating your theme from scratch (Reset Preferences option only resets visual changes, it doesn't interfere with your chats).

    To create your theme, simply visit Aero Privileges, edit the color options and other all options in Aero Privileges as you wish.

    You can automatically save the theme you created to the WhatsApp ≫ Aero folder in your device's storage by going to Aero Privileges ≫ Aero Themes and selecting "Save Aero Theme" option. You can send the theme you saved to your friends as you wish, or you can send the files of your theme to [email protected] so that all Aero users can access the great theme you have created from the Aero Theme Store. If your theme that you sent to our e-mail address is above the average, it will be added to the Aero Theme Store.


  • Update, Download and Installation

  • How to update WhatsApp Aero?

    We have prepared a detailed update guide for how to update WhatsApp Aero, you can access the guide by clicking here.
  • I'm having "App not installed" problem.

    You need to be in one-on-one contact with the developer, as the solution to the "App not installed" issue differs from device to device.

    You can contact the developer on Instagram by clicking here, on Twitter by clicking here, or on Telegram by clicking here.


  • Backup and Restore

  • How to backup messages in WhatsApp Aero?

    Firstly, make sure you have given the following permissions to WhatsApp Aero:

    1-) Permission to access storage (necessary).
    2-) Permission to install from external/unknown sources (not mandatory but recommended).



    After making sure you have the necessary permissions:
    🔸 Start the backup process with the Aero Privileges ≫ Universal ≫ Backup and restore ≫ "Backup WhatsApp data" option.
    Your backups are transferred to WhatsApp ≫ aeroYedek folder.

    🔸 Then take a second backup with own settings of WhatsApp ≫ Chats ≫ "Chat backup" option.

    ⚠️ WARNING ⚠️
    During the backup process, please do not close the app or put it in the background, wait until the backup process is finished.
  • How to restore backups in WhatsApp Aero?

    Firstly, make sure you have given the following permissions to WhatsApp Aero:

    1-) Permission to access storage (necessary).
    2-) Permission to install from external/unknown sources (not mandatory but recommended).



    To restore your backups you need to make sure your backups are in the correct folder. To verify that your backups are in the correct folder:

    1-) Go to Aero Privileges ≫ About and check what your package name is (it could be "com.aero", "com.whatsapp" or "com.aerolla").
    2-) Now that you learned your package name, use your file manager to check the name of the folder in the WhatsApp ≫ aeroYedek folder. E.g; if your package name is com.aero, the path to the folder where your backup is located should be WhatsApp ≫ aeroYedek ≫ com.aero. Edit the name of your folder according to the package name you learned in step 1.

    After making sure that your backup is in the correct folder, you can restore your backups with Aero Privileges ≫ Universal ≫ Backup and restore ≫ "Restore WhatsApp data".



    ⚠️ If you are trying to restore your backups and you get an error saying that no backup was found in your storage, it means that your backups is not in the correct folder. Please make sure your backup is in the correct folder.
  • How to change package name without losing messages?

    ⚠️ The following guide is prepared for transition from com.aero package name to com.whatsapp (com.wa for short) package name. However, this guide is valid for every package name, the only thing that changes is the names.(E.g; if you want to change from com.aero package name to com.aerolla package name, you can apply the com.whatsapp articles in the following guide as if it were com.aerolla)

    We assume that you have taken a backup by following the guide under the How to backup messages in WhatsApp Aero? heading.



    1-) After you have your backup, rename the "WhatsApp" folder using your file manager (E.g; rename it to "WhatsApt").
    2-) Download WhatsApp Aero with package name com.whatsapp (com.wa for short) from https://whatsaero.com.
    3-) Install the new WhatsApp Aero you downloaded, open it and close the app without verifying your number at the phone number verification screen.
    4-) Rename the folder you changed in step 1 to "WhatsApp" using your file manager. (If you get a warning that there is already a WhatsApp folder, you can delete or rename the folder named "WhatsApp", then try renaming the folder you changed in step 1 to "WhatsApp").
    5-) Using your file manager, change the name of the folder named "com.aero" in the WhatsApp ≫ aeroYedek folder to "com.whatsapp".
    6-) Reopen the new WhatsApp Aero you installed and continue by verifying your number. After verifying your number, WhatsApp app will ask that you have a backup and if you want to restore, you can restore your backups by tapping "Restore" button or you can restore your backups with Aero Privileges ≫ Universal ≫ Backup and restore ≫ "Restore WhatsApp data" option.



    After you have successfully restored your backups by following these steps, you will have switched from com.aero package name to com.whatsapp package name. You can remove the old WhatsApp Aero with package name com.aero on your device.
  • Method for transfer messages from Original WhatsApp to WA Aero or WA Aero to Original WhatsApp.

    Please follow the steps below in order:

    1-) Make a backup using Original WhatsApp Settings ≫ Chats ≫ "Chat backup" button. Wait until the backup is complete, then close WhatsApp when backup complete.

    2-) Find the folder named "WhatsApp" in your storage using your file manager and rename this folder to any other name, for example: "WhatsApt"

    3-) Download and install WhatsApp Aero on your device from https://whatsaero.com and open the app.

    📌 When you opened the app, if app asks you for permission to access the storage, give permission to access the storage and go to the number verification screen, but close the app without typing your number..

    📌 When you opened the app, If app doesn't ask for storage permission, use your devices settings to allow WhatsApp Aero to access the storage, then reopen WhatsApp Aero and go to the number verification screen, but close the app without typing your number..

    4-) Rename the folder you changed in step 2. to "WhatsApp" using your file manager.

    For example, we changed the name of our folder to "WhatsApt" in step 2., now we will rename this folder to "WhatsApp".

    ⚠️ If you encounter a warning like "This folder already exists" while naming, delete the "WhatsApp" folder using your file manager and try renaming the folder you changed in step 2. to "WhatsApp" using your file manager.

    5-) Reopen WhatsApp Aero, verify your number and continue. If you see a question about Google Drive backup after verifying your number, select "Continue". Then WhatsApp will see your backups and ask if you want to restore, you can restore your messages using the "Restore" button at the bottom left.



    ⚠️ You can use this method both when switching from WhatsApp Aero to Original WhatsApp and when switching from Original WhatsApp to WhatsApp Aero.

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